Privacy Policy
Echo Trader LLC (“we,” “our,” “us”, "Echo Trader") values your privacy. This Privacy Policy explains how we collect, use, and share information when you use our software, website, and related services (collectively, the “Platform”).
By using our Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, contact details, and account credentials.
- Trading-Related Information: Account activity, algorithm usage, trading performance, and related analytics.
- Technical Information: IP addresses, device identifiers, browser type, operating system, and login history.
- Cookies & Tracking: We may use cookies and similar technologies to improve functionality, analyze usage, and provide security.
2. How We Use Information
We use information for the following purposes:
- To operate, maintain, and improve the Platform.
- To authenticate users and secure access.
- To provide customer support and respond to inquiries.
- To comply with legal and regulatory obligations.
- To analyze Platform performance and usage trends.
- To analyze user trading performance and to help make users of the Platform better traders.
- To create aggregated or anonymized metrics and insights for marketing, advertising, and promotional purposes, including content shared on social media platforms (such as Instagram, X, TikTok, YouTube, Facebook, and LinkedIn), on the Echo Trader website, in email campaigns, and in other marketing channels.
- To quote, screenshot, reproduce, and share content you publicly post about Echo Trader — including in Echo Trader community channels (such as our Discord server or in-app community features), on social media platforms, and in third-party communities (such as Skool, Reddit, and trading forums) — for marketing, promotional, and educational purposes.
By using the Platform, you agree that Echo Trader may collect, analyze, and use data related to your trading activity, account performance, and use of the Platform (“Trading Data”). Echo Trader may use Trading Data (in aggregated or anonymized form where possible) to improve the Platform, develop insights, and provide features designed to help users improve their trading performance. You further acknowledge and agree that Echo Trader may use Trading Data in aggregated or anonymized form for marketing, advertising, and promotional purposes, including, without limitation, in posts, advertisements, case studies, and other content distributed on social media platforms (such as Instagram, X, TikTok, YouTube, Facebook, and LinkedIn), on the Echo Trader website, in email campaigns, and in other marketing channels. Such marketing content will not include your name, email address, account numbers, or other direct identifiers, and Echo Trader will use commercially reasonable efforts to prevent re-identification. You acknowledge and agree that Echo Trader may, in its sole discretion, use information derived from Trading Data to inform or execute trading strategies in accounts owned or controlled by Echo Trader. Echo Trader is under no obligation to disclose such trading activity to you, and you agree that Echo Trader does not owe you any fiduciary duty or obligation in connection with its use of Trading Data for its own trading purposes.
You grant Echo Trader a non-exclusive, royalty-free, worldwide license to quote, screenshot, reproduce, and share content you publicly post about Echo Trader — whether in Echo Trader community channels (such as our Discord server or in-app community features), on social media platforms (such as Instagram, X, TikTok, YouTube, Facebook, LinkedIn), or in third-party communities (such as Skool, Reddit, and trading forums) — for marketing, promotional, and educational purposes. When Echo Trader uses such content, it may attribute it to the handle, username, or display name you used to post it. Echo Trader will not use such content in a manner that materially misrepresents your views or implies an endorsement you have not given. If you request in writing that Echo Trader stop using specific content you have posted, Echo Trader will remove or discontinue such use within a commercially reasonable time, except where the content has already been published in materials that cannot be practically recalled.
3. Sharing of Information
We may share your information with:
- Service Providers: Third-party vendors that help us operate the Platform (e.g., hosting, analytics, security).
- Legal & Regulatory Authorities: When required by law, regulation, or valid legal request.
We do not sell personal data to third parties.
4. Data Retention
We retain personal data only as long as necessary for the purposes described in this Policy, including legal, accounting, or reporting requirements. If your account is closed, we may retain certain data for a period consistent with our legal obligations.
5. Data Security
We use reasonable technical, organizational, and administrative measures to protect your information. However, no system or transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to or restrict our processing of your data.
- Request a copy of your data in a portable format.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us.
7. International Transfers
If you access the Platform from outside the United States, your data may be transferred to and processed in the United States. By using the Platform, you consent to this transfer.
8. Children’s Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect information from anyone under 18. If we learn we have collected such information, we will delete it.
9. Changes to this Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy and updating the “Last Updated” date above.
10. Contact Us
If you have questions about this Privacy Policy, contact us via email at support@echotrader.io.